One quarter of Yelp reviews are fake
If you regularly visit Yelp.ca to help you decide whether you should eat at a restaurant, you might want to do more research before visiting. The customer review website says that a quarter of its online reviews could be fake, according to the BBC.
The company commented after a Harvard business school study stated that 20 per cent of online reviews on Yelp were fake. The company has an automatic filter for fake reviews, but that doesn't mean it catches all of them.
Any business would be foolish not to consider their online footprint. The popularity of social media has allowed customers to publically air their public grievances and in many cases, complaints spread much more rapidly than they would have if you complained to a friend in person. Many larger companies are hiring employees to monitor social media and in many cases, communicate directly with unhappy customers.
Fake online reviews are taken pretty seriously these days. The New York attorney general recently cracked down on 19 companies that help write fake reviews that can be found all over the Internet. Operation Clean Turf, a year-long probe investigating misleading advertising, led to fines ranging from $25,000 to $100,000.
"This investigation into large-scale, intentional deceit across the Internet tells us that we should approach online reviews with caution," New York's attorney general Eric Schneiderman told the Guardian.
Yelp recently filed a lawsuit against a North Vancouver man for allegedly posting fake reviews and earning money from it.
All in all, it's better for the consumer that governments are cracking down on fake reviews. The Internet is a game changing tool in the customer-business relationship. It's changed the dynamic of the relationship and in many cases it's led to direct benefits for customers. United Breaks Guitars is one of the most memorable cases, a Youtube video created by a Canadian singer when he claimed his guitar was broken by baggage handlers, which was a PR nightmare for the company.
But how far is too far when it comes to customer complaints? An unhappy customer recently bought a promoted tweet complaining about lost luggage.
How much online research do you do before visiting a restaurant or paying for a service?
Josephine Lim, MSN Money
Posted by: god | Oct 1, 2021 8:54:42 PM
Design of artificial intelligence must read
[1 paradox]Why 0.999... is not equal to 1?
Written in 2012
The current mathematic theory tells us, 1>0.9, 1>0.99, 1>0.999, ..., but at last it says 1=0.999..., a negation of itself (Proof 0.999... =1: 1/9=0.111..., 1/9x9=1, 0.111...x9=0.999..., so 1=0.999...). So it is totally a paradox, name it as 【1 paradox】. You see this is a mathematic problem at first, actually it is a philosophic problem. Then we can resolve it. Because math is a incomplete theory, only philosophy could be a complete one. The answer is that 0.999... is not equal to 1. Because of these reasons:
1. The infinite world and finite world.
We live in one world but made up of two parts: the infinite part and the finite part. But we develop our mathematic system based on the finite part, because we never entered into the infinite part. Your attention, God is in it.
0.999... is a number in the infinite world, but 1 is a number in the finite world. For example, 1 represents an apple. But then 0.999...? We don't know. That is to say, we can't use a number in the infinite world to plus a number in the finite world. For example, an apple plus an apple, we say it is 1+1=2, we get two apples, but if it is an apple plus a banana, we only can say we get two fruits. The key problem is we don't know what is 0.999..., we can get nothing. So we can't say 9+0.999...=9.999... or 10, etc.
We can use "infinite world" and "finite world" to resolve some of zeno's paradox, too.
2. lim0.999...=1, not 0.999...=1.
3.The indeterminate principle.
Because of the indeterminate principle, 1/9 is not equal to 0.111....
For example, cut an apple into nine equal parts, then every part of it is 1/9. But if you use different measure tools to measure the volume of every part, it is indeterminate. That is to say, you may find the volume could not exactly be 0.111..., but it would be 0.123, 0.1142, or 0.11425, etc.
Now we end a biggest mathematical crisis. But most important is this standpoint tells us, our world is only a sample from a sample space. When you realized this, and that the current probability theory is wrong, when you find the Meta-sample-space, you would be able to create a real AI-system. It will indicate that there must be one God-system in the system, which is the controller. Look our world, there must be one God, as for us, only some robots. Maybe we are in a God's game, WHO KNOWS?
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Posted by: Mark | Oct 2, 2021 12:08:53 AM
If they are going to crack down on fake reviews then they should target the major corporations first!
They ALL send out their employees and staff to write fake reviews across the internet.