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June 06, 2021

Know the risks when hiring a mover

Moving is a stressful time.

There's the purging, the cleaning, the packing and selecting a professional mover to handle your personal property with care.

So making sure you know how to protect your household goods while in transit can help you reduce the risks and protect yourself from any damage or loss that may occur.

According to the Canadian Association of Movers (CAM), the liability for loss or damage is shared between the consumer and the mover.

For example, a mover's liability is 60 cents per pound per article moved and the consumer assumes the remainder of the risk. So for a 50-pound television that translates into $30 in liability for the mover. Not quite the cost of buying a new TV.

That's why it's important to do your research to find a reputable mover.

A reputable mover will offer to accept the customer's risk for a fee or include this coverage in the price of the move. This fee may be based on either the value that the customer declares for the goods or a $10 per pound average.

Also note, that the mover is not liable for loss or damage to contents of boxes that have been packed by the consumer unless there is negligence on behalf of the mover.

That's why CAM recommends investigating what your mover will do in the event of a problem, to ask questions and to get all your agreements in writing.

Movers are only liable for goods that are disclosed on the contract, Bill of Lading.

And remember, movers are not liable for damage to mechanical, electric or other operations of articles including radios, clocks, appliances and instruments. Same goes with any perishables such as food and plants. And remember to back-up any data on your computer.

Make sure when moving that you do not pack valuables such as jewelry, money and important documents, but rather keep them on yourself or better yet, in a safety deposit box.

Moving can be a lot less stressful by taking some steps in preparation by making sure you have a reputable mover, by getting the terms and conditions of your move in writing, and by ensuring you know how your goods will be protected in the event of any loss or damage.

Once you get to your new destination, the fun part begins -- unpacking.

By Donna Donaldson, MSN Money

What kind of experiences have you had moving? Have you ever had a problem with loss or damage and how was it rectified?



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Gordon PowersGordon Powers

A long-time fund company executive, Gordon Powers now heads up the Affinity Group, a financial services consulting firm. Gordon was a personal finance columnist for the Globe & Mail for many years, has taught retirement planning...