Is a CAA membership still worth the money?
Motor clubs like the Canadian Automobile Association used to be a driver's only option when the car broke down and you ended up on the side of he road.
But, with an army of other businesses are now offering roadside assistance, as well as a wider range of services than just basic towing and breakdown help, it's by no means the only choice.
Some car makers like KIA, for example, extend free coverage to new cars for the length of the warranty — usually four or five years. And BMW has recently introduced an IPhone app to help get you out of the ditch more quickly.
Even some cell phone service providers are supplying on-the-road protection.
But is it still the best option?
While CAA/AAA hotel discounts likely paid off years ago, it seems you can find the same discount online if you check out hotel sites directly or go through aggregators like Expedia and Travelocity.
In fact, most hotel sites have a drop-down choice that includes "AAA/CAA discount" and "Best Available Rate". Often, the latter seems just as cheap.And parallel roadside services offered by Costco and Canadian Tire do seem a bit cheaper on the surface, although towing costs vary sharply and reliability may be an issue.
Of course, even if you’re driving with someone else, you can still tap the CAA program as the service is centred on you, not a specific vehicle as it is with many other services ... and then there are the maps.
Are changing a flat, a few maps and some discounts worth $64 a year to you? Or have you nailed down a better deal than CAA?
By Gordon Powers, MSN Money
Posted by: Lisa | Apr 14, 2021 8:09:52 AM
I was with CAA for years. It seemed to be a "family tradition." Then, one day I started checking out the competition and realized that I could go almost anywhere else, cheaper. The difference was, I didn't get the travel goodies with the competition. However, now I travel by car all the time anyway, so I am now getting my membership somewhere else...and I save a good chunk of money.
Posted by: Marg | Apr 14, 2021 10:22:53 AM
I don't know about the value of the CAA membership because I haven't purchased it, but I have had my auto insurance through them for a few years and they are the best I've ever worked with. Their prices and customer service are great.
Posted by: ellen | Apr 14, 2021 11:37:30 AM
i found bcaa very restrictive now for what you pay, limitis on towing and number of logged calls.roadside assistance is available if you do an oil change at walmart and also check your credit card to see if it has roadside service. for the couple of times i needed help, my td visa gold came through, and very timely.
Posted by: Colleen | Apr 14, 2021 9:18:57 PM
I just cancelled my membership this year. For 3 people $250.95 was too much. I do not use CAA for travel because plain and simple there were never the cheapest for booking travel. I did not use CAA once last year for tows or maps. Discounts offered at hotels were never good savings. The only way I saved money last year from CAA was buying my movie theater tickets ahead of time. That discount I perhaps used 4 times last year buying approx 8 tickets.
Posted by: joe | Apr 15, 2021 12:10:15 AM
I never subscribed to CAA because of the high cost and they could not keep up with demands during a snow storm. The local news would regularly broadcast 2-3 + hour waits for stranded cars. In the last 20 yrs of driving, I've had to call a tow truck once in that time for a broken belt, I've also changed one flat tire on my own. I regularly maintain my car but will deal with my breakdowns on my own thank you.
Posted by: Al | Apr 15, 2021 7:55:15 AM
CAA is a MUST if you own a motor home or travel home trailer. In one year I used CAA four times.
Once for a flat tire on the 401, and three times for a battery boost.
You alone cannot fix a flat tire or push this type of vehicle.
But be aware, you are only allowed 4 calls to CAA with in on year of your start date, after that you pay for the service rendered
The service rendered is well worth the annual fee, for this type of vehicle.
Posted by: anne | Apr 15, 2021 8:34:14 AM
I have ahd CAA for a long time, and although their rates have risen and usage has become more limited I find that they still are great with discounts,out of country insurance, triptiks and maps.
Posted by: doug | Apr 15, 2021 9:09:00 AM
I used to have Caa but have since cancelled and signed up for Good Sam. Good Sam provides all vehicles in your household for 1 price and itis less than CAA. This also includes your RV.
Posted by: Vince | Apr 16, 2021 4:05:51 AM
I have been a member of AMA(CAA) in Alberta for over 20 years and I wouldn't be without it, sure in snow storms its slower response time but tell me what company out there during those times isn't slow as there are on so many Tow Trucks out there to do the work. they are great for maps, tour books, trip tixs, all worth the 100.00 a year as the cost for tour books alone can run you 20.00 each or more.
Posted by: nvjgu | Apr 16, 2021 5:37:53 AM
Kia road side assistance is a joke max on towing is $100 an you have to fill out a claim form thats no help when your stuck is it Get CAA theres no claim form an they will tow you anywhere an will tow anybodys car like your friends
Posted by: Steve | Apr 16, 2021 7:45:20 AM
With our level of CAA i'm entitled, if necessary, to two tow trucks on scene for extrication from a ditch, which is always a possibility in a central ontario winter when my daily commute is 100 Km one way, and I am entitled to a tow of up to 350 Km if necessary. Lets see if you can find that elsewhere for the price.
Posted by: dave | Apr 16, 2021 8:17:34 AM
i have CAA ive had it for years ,, i find the costumer service excellent , . on year i did cancel the CAA , , and i locked my keys in the car . it cost me for 2minutes of work by a garage $44.oo to unlock my door , , thats just under half of the CAA membership for a year ,
so i find that under those circumstances tht CAA is a good bargain , as for wait times in a snow storm , well thats understandable since tow trucks at that time of the year are very busy
Posted by: grannyone | Apr 18, 2021 4:14:12 PM
I had it years ago and then over the years it became for the purchaser only, not for the vehicle. No good if your teen has a flat coming home from work. Also years ago cars just wouldnt start on cold days, even if plugged in. Todays newer cars dont even need plugging in. We dont use it anymore, the odd tow is cheaper than paying this year after year.
Posted by: Doreen | Apr 18, 2021 4:27:40 PM
While the services associated with our annual CAA memberships are used only rarely, the peace of mind that comes with it is immeasurable. Having 3 daughters begin driving in PEI winters, then gradually branching out to driving either themselves or with friends in/ to all corners of the Continent has meant many worried moments for this Mom. But the Annual CAA Membership given to each of them as a Christmas gift every year does a lot to alleviate many of those concerns
When driving home to PEI from northern Quebec a couple of years ago, one of our daughters had a breakdown on the road on a Saturday afternoon.When the CAA Responder that promptly arrived could not find a garage open until the following Monday to do the necessary repairs, he towed the car to his own home and using his own garage, equipment and help of a few kindly neighbours had her back on the highway within a couple of hours !
CAA Annual Membership Fee.... $75.00
Personal and caring service that comes WITH that Membership Fee.....PRICELESS !!!!
Posted by: mrssnoro | Apr 18, 2021 4:32:09 PM
I have found it to be worth it. My husband and I have CAA +and we drive older vehicles. We both drive out of town a lot - quite often on trips > 100 km. We make back our money every year. Cdn Tire looks cheaper, but you have to buy a membership for every vehicle, not just each person, so it was more expensive for us.
Posted by: Lar | Apr 18, 2021 7:27:28 PM
A lot of motorcyclist are using CAA Plus. 200km tow with a flat bed truck if available. It's good insurance.
Posted by: jim loughridge | Apr 18, 2021 8:54:34 PM
My CAA membership began when my wife and i drove older cars. Then when three of my children began driving clunkers we extended memberships to them. We still have CAA and find it more than reasonable for the peace of mind that someone will help us or our kids quickly if a problem arises. They have never failed to come through in a timely fashion---whether it be --locked keys in the car---low fuel---bad battery--- a tow to service centre---they are great. For a few dollars saving i would not compromise the quality of service delivered by CAA. Keep it going we are glad you service has not changed.
Posted by: Fred Fontain | Apr 18, 2021 9:53:43 PM
I have used CAA for the past 10 years now and had no problems with there service for my 13 year old car which breaks down about 3 times a year. I was using the other plan mentioned above for 7 years and when my truck skidded into a ditch i called them and i was refused because i hit a patch of black ice she informed me that the key word for there refusal was (hit) after walking 5 miles i finally made it home where i talked to the supervisor and was told that they would talk to the dispatcher.I cancelled my plan and demanded my money back for services not provided they sent me a 10 money voucher.
Posted by: Ronald | Apr 18, 2021 10:38:35 PM
I had my owen towing company for aprox. 15 years. Did opp towing and caa,thanks to our ontario
government regulations,no more private tow trurcks up here, we had to quit.
Good luck to the rest of you tow truck operaters,I now think of you guys when I have my supper,
and when I get up at 2am for that cup of java. thanks from R&L towing Hanover ontario.
Posted by: Dinglushi | Apr 18, 2021 10:48:10 PM
The competent help is worth every penny and more!
I had a reoccuring problem with my 7-year old car for about 2 years even though it had less than 50,000 km. On occasion it simply would not start. At other times, without rhyme or reason, it started and ran without problems. I took my car to several dealership garages with each of them diagnosing an apparently different problem. In addition to hefty tow truck charges and "diagnostic" charges, I was quoted repair fees of between $850 and $1900 to correct the alleged problem. However, each time, after some 'rest', my car was able to start and I resisted the self-serving advice of the GM and Canadian Tire mechanics.
Because my car had become so unreliable, my wife purchased CAA for me for the first time. Upon my first opportunity to use CAA, a "battery assist" truck arrived within minutes. The friendly driver diagnosed my problem just as quickly. He was an electrician by trade and recognized that, although my battery was just fine, the problem was electrical in nature. Basically, in an effort to save space under the hood, GM had designed a battery hook up that could easily lose contact through vibration, heat, damp or other seemingly unrelated factors. The CAA driver fixed the problem, showed me where to tighten my battery and advised me to keep a wrench at hand to deal with the problem in the future. It's been 2 years since I made that call and I haven't had problem with my car since.
A CAA membership has become an annual Christmas gift from her and its one of the few Christmas gifts I receive that I consider to be practical.
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Posted by: Alison | Dec 12, 2021 12:50:01 AM
Yes, CAA membership is worth it. A coworker of mine once locked her car key inside the car on one of those uneventful winter days that had no weather issue. She called the car club that came free with the purchase of the car (don't know if it was a service from the dealership or the car manufacturer). No body answered the phone for over 10 minutes (aka reliability of free car club from auto manufacturer/dealership is unreliable at best, non-existent at worst). I saw her in trouble and used my CAA membership. The operator answered in 2 minutes. The CAA truck arrived in half an hour.
CAA service is one of those things you buy for just in case. Often using it once is worth the full year membership.