« Are red light cameras really just a hidden tax? | Main | Do you tithe a portion of your income to a place of worship? »

September 18, 2021

Damaged iPhones have cost consumers $5.9B: report

Since I got my first late in 2008, I’ve been a fairly firm backer of the iPhone.

Iphone-5-official-press-photo-1Truly, while I’ve never owned any other but a BlackBerry, I maintain the iPhone is the best smartphone, which is a tad ironic since, of course, they don't particularly last.

Within three years, I was already on my third Apple handheld – the first having its screen shattered and vibrate switch broken; the second seeing its headphone jack busted, so the phone thought headphones were plugged in all the time, rendering its speaker and ringer useless.

In any case, the broken phones have cost me a pretty penny to replace, though it would appear at least I’m not alone.

In fact, according to a new report, I’m part of a hyper-inclusive fraternity.

*Bing: How to fix a water-logged iPhone

By a new study from SquareTrade, released just days before the iPhone 5 is set to hit stores, American consumers have forked over plenty for repairs to their Apple touchscreens.

SquareTrade guesses that, since the first iPhone was introduced in 2007, damaged iPhones have cost consumers $5.9 billion.

That figure includes repairs to phones that were cracked, dropped or damaged by water.

Last year alone, 30 per cent of iPhone users damaged them in some way, according to SquareTrade, which noted accidental damage is 10 times likelier for the iPhone than loss or theft.

Of course, the new iPhone is coming, and it’s being built with more aluminum in its case, so this time it’s to be more durable.

Still sounds like cell phone insurance, which was once out of favour with consumer reporters, might be the best line of defence if you’re going to stick with iPhone, however.

By Jason Buckland, MSN Money

*Apple photo



Post a comment


Gordon PowersGordon Powers

A long-time fund company executive, Gordon Powers now heads up the Affinity Group, a financial services consulting firm. Gordon was a personal finance columnist for the Globe & Mail for many years, has taught retirement planning...

Jason BucklandJason Buckland

The modern-day MC Hammer of money, Jason can often be seen spending cash that isn’t his with the efficiency of a Wilt Chamberlain first date. After cutting his teeth as a reporter for the Toronto Sun, he joined the MSN Money team with...